Primary Care
Primary Care Questions
Self-Pay Primary Care
View service details →How does self-pay work?
You pay directly for visits and services at transparent, personalized rates. No insurance is required, and you'll always know your cost before treatment.
What conditions do you manage?
Diabetes, high blood pressure, high cholesterol, thyroid conditions, asthma and more — plus acute issues like infections and minor injuries.
Can you prescribe and refill medications?
Yes. [PLACEHOLDER: confirm prescribing scope] Your provider can prescribe and refill appropriate medications as part of your care plan.
Do you order labs and imaging?
Yes — in-office lab draws and at-home phlebotomy are available, and imaging orders can be coordinated with local facilities.
How fast can I get an appointment?
Often same-week, and frequently same-day for acute concerns. Reach out and we'll do our best to see you quickly.
Can I message my provider directly?
Yes. Self-pay patients enjoy direct access to Nedelis Buela, APRN, AGNP — one message away.
Do you do work or employment physicals?
Yes, including annual wellness, pre-employment and sports physicals. [PLACEHOLDER: confirm DOT/work-center physicals]
Chronic Condition Management
View service details →Which conditions do you manage?
Diabetes, hypertension, high cholesterol, thyroid conditions, asthma and obesity, among others.
Do I need insurance?
No — self-pay is welcome with transparent, personalized pricing.
Can follow-ups be virtual?
Yes, many follow-ups can be done by telemedicine for Florida residents.
Can I combine this with wellness services?
Absolutely — nutrition coaching, IV therapy and weight-loss support pair well with chronic care.
How often will I need lab work?
Lab frequency depends on your condition and medications — your provider builds a monitoring schedule into your plan and reviews every result with you.
What if my condition needs a specialist?
Your provider coordinates referrals to trusted local specialists and stays in communication with them so your care stays connected.
Acute & Same-Day Sick Visits
View service details →How fast can I be seen?
Often same-day for acute concerns. Call or WhatsApp us and we'll prioritize your visit.
Can I do a telemedicine visit?
Yes, many acute concerns can be evaluated virtually for Florida residents.
Is this an emergency room?
No. For emergencies, call 911 or go to the nearest ER. We handle non-emergency acute care.
Do you prescribe antibiotics?
When appropriate and medically indicated, yes — always with responsible prescribing practices.
What should I bring to a sick visit?
A list of your current medications, any recent test results, and a brief note of when your symptoms started and what you've tried so far.
Can you send a prescription to any pharmacy?
Yes — prescriptions are sent electronically to the pharmacy of your choice in Florida.
Physical Exams
View service details →What types of physicals do you offer?
Annual wellness, pre-employment, sports and work-center physicals. [PLACEHOLDER: confirm DOT physicals]
Do I need to fast?
If lab work is part of your physical, we'll let you know whether fasting is needed when you book.
How long does it take?
Plan for 30–45 minutes for a thorough exam, plus any lab work.
Will I get documentation?
Yes — completed forms for employment, sports or work-center requirements are provided.
Can I get labs done the same day as my physical?
Yes — in-office blood draws can usually be done during your visit, and at-home phlebotomy is available if you prefer.
Do you offer physicals without insurance?
Yes — self-pay physicals are welcome with transparent pricing and no insurance required.
Women's Health & Gynecology
View service details →What does a well-woman exam include?
A comprehensive exam, Pap smear when due, and age-appropriate screening, plus time to discuss any concerns.
Do you offer contraception counseling?
Yes — counseling and management of contraceptive options. [PLACEHOLDER: confirm scope]
Can you evaluate hormonal concerns?
Yes, hormone evaluation and guidance are available.
Is the setting private?
Absolutely — our Pembroke Pines clinic is designed to be private, elegant and comfortable.
How often should I have a well-woman exam?
Most adults benefit from an annual well-woman visit, though Pap screening frequency follows current guidelines — your provider will tailor the schedule to you.
Do you offer self-pay pricing for women's health?
Yes — all women's health services are available on a self-pay basis with transparent, personalized pricing.
Telemedicine
View service details →Who can use telemedicine?
Adults 18+ who are Florida residents, for concerns that can be safely evaluated by video.
What can be treated virtually?
Many follow-ups and acute concerns. Some issues require an in-person visit or labs.
Do I need special equipment?
Just a smartphone, tablet or computer with a camera and internet connection.
Can you prescribe during a video visit?
Yes, when medically appropriate, prescriptions are sent to your pharmacy.
Is the video visit secure and private?
Yes — we use a secure, HIPAA-conscious platform, and your visit is conducted from a private setting.
Can I switch from telemedicine to an in-person visit?
Absolutely. If your provider feels an in-person visit or labs are needed, we'll help you schedule one right away.
Lab Testing & At-Home Phlebotomy
View service details →Do you come to my home for blood draws?
Yes — at-home phlebotomy is available across Broward and Miami-Dade County.
How do I get my results?
Your provider reviews your results with you and explains what they mean.
Do I need to fast?
Some tests require fasting. We'll let you know when you book.
Is there a travel fee for at-home draws?
[PLACEHOLDER: confirm travel fee policy] Please ask about travel fees when you book your at-home draw.
Can labs be coordinated with my existing doctor?
Yes — we can share results with your other providers so your whole care team stays informed.
How quickly do results come back?
Most routine results return within a few days; specialized tests may take longer. Your provider will review them as soon as they arrive.


